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Prerequisites
- I have searched for similar issues in both open and closed tickets and cannot find a duplicate.
- The issue still exists against the latest stable version of Elementor.
Description
![Elementor Elementor](https://s3.tmimgcdn.com/templates/20289/scr/1544171838252_meltony.png?width=768)
Elementor Pro features not working properly with Astra
Steps to reproduce
I have deactivated all plugins including Astra Pro - same issue
When I change to a default WP theme all Elementor Pro elements work just fine
Contacted Elementor Tech Support and received the following response:
Aljon replied May 7, 2:48
Hi Dina, Thank you for contacting us. This is a plugin conflict and this needs coordination between both Astra and us, Elementor. I suggest you contact Astra's support and report this concern. Also, You can post this as a bug report on our GitHub project our Development team will take a look at this. I hope you'll understand. Best Regards, -- Aljon from Elementor
Isolating the problem
- This bug happens with only Elementor plugin active (and Elementor Pro).
- This bug happens with a default WordPress theme active.
- I can reproduce this bug consistently using the steps above.
Environment
Server Environment
Operating System: Linux
Software: LiteSpeed
MySQL version: 5.6.39
PHP Version: 7.0.30
PHP Max Input Vars: 10000
PHP Max Post Size: 128M
GD Installed: Yes
Write Permissions: All right
Elementor Library: Connected
WordPress Environment
Version: 4.9.5
Site URL: https://signaturetouchweb.com
Home URL: https://signaturetouchweb.com
WP Multisite: No
Max Upload Size: 128 MB
Memory limit: 96M
Permalink Structure: /%postname%/
Language: en-US
Timezone: America/Denver
Debug Mode: Inactive
![Brizy vs elementor Brizy vs elementor](https://wplift.com/wp-content/uploads/2018/12/Jupiter-X-Theme-Review_-A-Flexible-Theme-Powered-By-Elementor.png)
Theme
Name: Astra Child 02
Version: 1.2.5.1522803160
Author: Brainstorm Force
Child Theme: Yes
Parent Theme Name: Astra
Parent Theme Version: 1.3.1
Parent Theme Author: Brainstorm Force
User
Role: administrator
WP Profile lang: en_US
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/66.0.3359.139 Safari/537.36
Active Plugins
Astra Pro
Version: 1.3.2
Author: Brainstorm Force
Debug
Errors:
ViewDestroyedError: View (cid: 'view996') has already been destroyed and cannot be used.
at https://signaturetouchweb.com/wp-content/plugins/elementor/assets/lib/backbone/backbone.marionette.min.js?ver=2.4.5 - 22:19954
2018-05-05 21:40 +00:00